Effective Date: 01/25/2026
Sukai (“Sukai,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use the Sukai website, mobile application, and related services (collectively, the “Platform”).
By accessing or using the Platform, you consent to the practices described in this Privacy Policy.
1. Scope and Role of Sukai
Sukai operates as a technology platform that facilitates connections between individuals seeking small, everyday help (“Needers”) and individuals who voluntarily provide help (“Deeders”).
Sukai does not provide services, supervise users, or control interactions between users. Information shared between users is provided at their discretion and risk.
2. Information We Collect
2.1 Information You Provide Directly
We may collect information you provide when you:
- Create an account
- Complete a profile
- Post or accept tasks
- Communicate with other users
- Contact Sukai support
This information may include:
- Name
- Email address
- Phone number
- Approximate location
- Profile details
- Messages or task-related content
2.2 Background Check Information
Users are required to complete a background check through a third-party provider before posting or participating in tasks.
- Background checks are conducted by independent third-party providers.
- Sukai does not conduct background checks itself.
- Sukai does not routinely review or store background check details.
- In limited circumstances, Sukai may receive or review information from a background check provider solely for determining eligibility to access certain Platform features.
2.3 Payment and Transaction Information
The Platform may facilitate donations through third-party payment processors.
Sukai does not directly collect or store:
- Credit card numbers
- Bank account information
Payment information is collected and processed by third-party providers in accordance with their own privacy policies.
2.4 Automatically Collected Information
When you use the Platform, we may automatically collect:
- Device information
- IP address
- App usage data
- Log data
- Cookies or similar technologies
- Location
This information is used to operate, secure, analyze, and improve the Platform.
2.5 SMS Communications
SMS Communications and Consent
Sukai Inc. collects phone numbers primarily for identity verification and account security alerts. By providing your mobile number, you explicitly consent to receive transactional text messages from us.
Data Sharing for SMS:
We do not share, sell, or rent your mobile phone number or SMS consent data with third parties for their marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. How We Use Information
We use collected information to:
- Operate and maintain the Platform
- Facilitate user connections
- Enable Platform features
- Process transactions
- Enforce Terms of Use
- Maintain safety and trust
- Communicate with users
- Improve Platform functionality
Sukai does not sell personal information.
4. Sharing of Information
We may share information:
- With third-party service providers (such as background check providers, payment processors, hosting and analytics providers)
- To comply with legal obligations
- To enforce our Terms of Use
- To protect the rights, safety, or property of Sukai or users
- In connection with a merger, acquisition, or asset sale
Sukai does not share personal information for third-party advertising purposes.
5. User Interactions and Visibility
Information you choose to share with other users is visible to those users.
Sukai is not responsible for how other users use or disclose information you share with them.
6. Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide the Platform
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Maintain trust and safety
We may retain aggregated or anonymized data indefinitely.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information.
No system is completely secure, and Sukai cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Request correction or deletion
- Opt out of certain communications
- Close your account
Requests may be submitted using the contact information below.
9. Children’s Privacy
The Platform is not intended for individuals under 18 years of age. Sukai does not knowingly collect personal information from minors.
10. Third-Party Links and Services
The Platform may contain links to third-party websites or services. Sukai is not responsible for their privacy practices.
11. International Users
If you access the Platform from outside the United States, you acknowledge that your information may be processed and stored in the United States.
12. Changes to This Privacy Policy
Sukai may update this Privacy Policy at any time. Continued use of the Platform constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
IT@sukai.com